Dynamics 365 transforming public service delivery in South Africa

To ensure uniformity across public institutions and, ultimately, enable better communication and service delivery with citizens, the South African Treasury issued a contract between itself, Microsoft and the State Information Technology Agency (SITA) in December 2016, for government-wide software licenses and services.  As a result, Microsoft products and services will be used within all spheres of government and will enable significant savings to the national fiscus.

Leading the public journey towards digital transformation in the public healthcare sector, the National Department of Health (NDoH) in South Africa partnered with Microsoft Inner Cir...

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