Microsoft Dynamics CRM Partners Await New Features, Flexibility in Microsoft Dynamics CRM 2011 Beta

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With the release date for the public beta of Microsoft Dynamics CRM 2011 on tap for September, Microsoft partners are already identifying some of the most popular enhancements to the new version.

One of the first major changes will come to Dynamics CRM Online in the fall, allowing partners to begin deploying customizations to the online software.

One of the drawbacks to CRM 4.0 is that partners aren't able to do very much custom coding. And since some customers require complex customizations, partners were forced to recommend on-premise deployments.

"One of the biggest things is that the CRM online experience will be improved," said Mike Snyder, a principal at Sonoma P...

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