Correcting a Posted Invoice in Business Central: A Step-By-Step Guide

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Jun Wang

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Correcting a Posted Invoice in Business Central: A Step-By-Step Guide

Are you faced with the challenge of correcting a posted invoice in Microsoft Dynamics 365 Business Central? If your purchase invoice originated from a purchase order and it contains an error, such as an incorrect Vendor Invoice Number, you might be unsure about the necessary steps to take. Fear not! I’ve put the system to the test to clarify the process for you.

Here's a common scenario you might encounter: When attempting to issue a correction, you receive a message stating, "The invoice was posted from an order. The order has been deleted, and the invoice will be canceled. You can create a new invoice or order by using the Copy Document action. Do you want to continue?" This prompt may cause some confusion about the sequence of actions required to correct the invoice. Do you need to make a copy before canceling? Will you be able to make a copy afterward?

The Answer is Simple: Both Methods Work

Through testing, I found that whether you choose to make a copy before canceling the invoice or proceed with the correction and make a copy afterward, Business Central handles the situation with ease. Here's what you need to know:

- Choosing 'Yes': By selecting 'Yes', you initiate the cancellation of the original invoice. In this example, it's invoice number 109911. Rest assured, this is the correct step to address the error.

- Copy Document Action: After the cancellation, you still have the ability to use the 'Copy Document' feature. This powerful action allows you to replicate the erroneous invoice.

- Creating a New Invoice: Now, when creating the new document, you will be able to fill in the correct invoice number. If you're following the example mentioned, you would be copying the details of invoice 109011.

- Filling in Correct Details: Ensure that you enter the correct Vendor Invoice Number this time. Double-check all the details to prevent repeating the same mistake.

Final Steps
Once you have copied the necessary details and entered the correct information, you can proceed to post the new invoice. The system effectively allows you to correct the mistake without having to re-enter all the details manually, saving you time and preventing frustration.

Key Takeaway
The flexibility of Business Central shines through in its handling of invoice corrections. Whether you cancel first and then copy, or copy and then cancel, Business Central streamlines the process, guiding you toward the creation of an accurate, corrected invoice.

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Correcting a Posted Invoice in Business Central: A Step-By-Step Guide

When I hit correct and yes, the posted purchase invoice was reversed and a purchase credit memo is out. Is that the process?

What shall I do next? Shall I post the purchase credit memo and then manual create a purchase invoice with the correct information manually? Then post the purchase invoice one more time?

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