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Dynamics 365 Commerce e-commerce portal not loading product filters / slicers

09fd18dc4ea8421c809efacbbdc59ee5 Profile Picture 09fd18dc4ea8421c809... 794

If your Dynamics 365 Commerce e-commerce portal will not load product filters / slicers then you need to follow these steps:

1. In your Commerce HQ browse to Commerce Parameters

2. Go to the tab called Configuration Parameters

3. Add a new record with the value "ProductSearch.UseAzureSearch" for column "Name" and value "True" for column "Value" 

4. Save record

5. Run distribution job 1110 - Global Configuration

6. Please note that your products might temporarily disappear from your e-commerce front-end until the Azure Search index runs. They will come back automatically after around 15 minutes.

Note: The above might be useful in scenarios where you don't have the latest demo dataset from Microsoft.

Hope this helps!

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