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{How to} become MCT Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement step by step instructions

Hello Everyone,


Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or Power Platform.





Let's get's started.








Step 1: Earn a Qualifying Certification.


To qualify as an MCT, you must first hold at least one Microsoft Certification related to Dynamics 365 Customer Engagement. The most relevant certifications are:


1. Microsoft Certified  Dynamics 365 Customer Experience Analyst Associate(Exam MB-280)

  • Focus on configuring and customizing Dynamics 365 Sales and Customer Service.
  • Ideal if you aim to teach Customer Engagement topics.

2. Microsoft Certified: Power Platform Functional Consultant Associate(Exam PL-200)

  • Covers Power Apps, Power Automate, and Dataverse, which are essential for Customer Engagement.

3. Microsoft Certified: Power Platform Developer Associate (Exam PL-400) (for technical trainers).

  • Required if you want to train on Power Platform customization and development.



Action: If you don't have these certificcations yet, start with PL-200 or MB-280,  as they are highly relevant.







Step 2: Gain Training Skills



Microsoft requires you to demonstrate training experience. You need one of the following:



  • A train- the -trainer qualification (like CompTIA CTT+,  Train-the-trainer course, or a degree in education).
  • At least one year of instructional experience in IT, software, or Microsoft-related courses.



Action: If you lack formal training experience, consider getting CompTIA CTT+ or enrolling in a "Train-the-trainer" course.







Step 3: Apply for the MCT Program


Once you have a qualifying certification and training experience, you can apply for MCT through the official Microsoft site:





  • Pay the annual MCT fee (varies by country, usually $1000 or less).
  • Submit proof of training experience.
  • Pass Microsoft's Verification process.





Step 4: Start Training as an MCT


Once approved. 
  • You will be listed in Microsoft's MCT directory.
  • Gain exclusive access to Microsoft training materials (Microsoft Learn for Trainers)
  • Eligible to teach Microsoft Official Cirriculum (MOC)
  • Opportunity to become a Microsoft Certified Trainer Regional Lead.




Recommended Path to MCT for Dynamics 365 CE.



1. Earn PL-200 (Functional Consultant) or MB-280 (Customer Experience Analyst Associate)
2. Get Instructor/Trainer certification (CompTIA CTT+ or Similar).
3. Apply for MCT and pay the fee.
4. Start delivering Microsoft courses officially.




That's it for today.

Stay tuned to my blog.

Malla Reddy Gurram (aka UK365GUY)
























This was originally posted here.

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