Post#19: Remote Desktop Profile size limit Issues

If you are using remote desktop servers for your clients to access AX, every user will have a profile saved normally each profile will be assigned a quota of space for e.g. 1 GB each.

Now when a user’s profile reaches its maximum limit, running reports or exporting to excel in some cases will throw an exception error. Some of the common ones are shown below:

Error1: Insufficient memory within specified address space range to continue the execution of the program.

Error2: There is not enough disk space. Free enough disk space, and then try again.

Error3: You don’t have permission to save in the Excel export location. Contact the administrator to obtain permission.

Error4: There is not enough space on the disk.

Resolution: Just delete the profile on the remote desktop server and it should recreate on next user login. Look for the .vhdx file extensions (VHDX is a Hyper-V virtual hard disk (VHD) format found in Windows Server 2012)

Each .vhdx file is associated with a specific domain user.

Don’t forget to ask the user to log off DAX before you delete the profile