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Dynamics 365 Community / Blogs / Dynamics GP Support and Services Blog / Management Reporter Configu...

Management Reporter Configuration Console has stopped working

Greg Byer Profile Picture Greg Byer 2,586
28 Sep 2015

If the Management Reporter Configuration Console crashes when you open it, the fix is fairly simple. If you get this error:

console-error.jpg

 

You’ll want to open the Event Viewer on the MR server and clear the Applications log file.

To resolve this issue please do the following:

1. Open the Event Viewer on the Management Reporter Server.

a. Click Start | Administrative Tools | Event Viewer.

2. Expand the Windows Logs folder.

3. Highlight Application.

4. Right Click Application and select Clear Log.

After this is complete you should be able to open the MR Configuration Console.

Best Regards,

Greg

Comments

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  • Eddy Yepes Profile Picture Eddy Yepes
    Posted 19 Jan 2016 at 20:39:27

    Hi Greg. Excellent post. I faced the same error message. In my case I do work on a remote desktop environment. I fixed it by ensuring the user has admin rights in the server and by setting "EN - English" as the user language.

  • Motz Jensen Profile Picture Motz Jensen 190
    Posted 19 Nov 2015 at 14:37:24

    Hi Greg!

    Thank you for the post! I just faced another problem with Management Reporter 2012 CU13 that throws an error message like you saw.

    Look at my forum answer where I describe me findings:

    community.dynamics.com/.../176661

    Take care!

    /Mötz