Automated CRM Systems Can Improve Chronic Disease Care: Key Requirements for Patients and Providers

With the general uncertainty that surrounds health care legislation in the United States, one thing has remained a constant concern for most Americans - how they can cut medical costs. This issue is especially troubling for those with chronic diseases who tend to have extremely high long term medical costs.

The Centers for Disease Control and Prevention (CDC) states that chronic diseases are "illnesses that are prolonged in duration, do not resolve spontaneously, and are rarely cured completely." Americans spend about $1.8 trillion on the management and treatment of chronic diseases such as asthma, diabetes and heart disease each year.

Many of the most common contributing factors of chronic disease include lifestyle behaviors such as poor n...

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