Dynamics 365 Portal – Access Denied on all pages

Author: Zohaib Uddin Khan

Credit for this Solution: Chid

Problem:

I’m browsing the ‘Dynamics 365 Portal’ Homepage and I’m always redirected to Login page. I even tried to directly access the Images/JavaScript/CSS files, but still redirected to Login page.

Solution:

Since I come from web development background, so restart the portal and clear cache of the browser are my first bet. And, I highly recommend doing that in case you are experiencing absurd behavior. But, in my case, the problem didn’t get solved. Luckily, I found a thread on MS Community forum where I found the solution:

• Do ‘Advanced Find’ the entity ‘Publishing States’.
• Open the ‘Published’ record for your portal. In one Dynamics 365 organization, the number of ‘Published’ records is equal to the number of portals configured.
• Make sure IsVisible and IsDefault are checked as shown below: