Power Virtual Agents #10: Enable Authentication (Part-1)
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Authentication can be enabled in Power Virtual Agents to allow the user to log in for personalized experiences. Power Virtual Agents utilizes OAuth2 Authentication to provide a robust and secure authentication experience directly through the Power Virtual Agent conversation Power Virtual Agent and have seen a high impact in reducing the number of caseswith generic … Continue reading Power Virtual Agents #10: Enable Authentication (Part-1)
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