Dynamics CRM Training: Beyond Accounts & Contacts - May 10, 2012

There are still a few seats remaining in this instructor-led, hands-on, online training course from CRMUG Academy this Thursday (5/10).  It's an intermediate-level course designed for managers, business owners and super-users.  Participants can earn up to 4 CPE credits.

CRMUG Academy - Taking Dynamics CRM Beyond Accounts and Contacts
Thursday, May 10 - 1:00-5:00pm (ET)
Register at http://www.crmug.com/events/CRMUGAcademyCRMBeyond051212?date=2012-05

Cost: $249
CRMUG Premium Member Cost: $179

Course Description:
Discover some of the deeper aspects and features readily available in Dynamics CRM 2011. We’ll cover a plethora of quick refinements you can implement now to better support your business and its processes. For example, you’ll learn how the user interface can be modified easily to better capture and display information relevant to your business, and how to make sure your users are recording the correct organization. Dynamics CRM 2011 also features a number of improvements to provide you with valuable business insight that you can quickly configure. In this packed class we’ll cover:

• How to create and utilize Dashboards
• Reporting basics
• Recording the right data within a Dynamics CRM entity
• Using Marketing Lists
• Modifying the data entry forms
• Creating custom views

Learning Objectives: Identify and quickly leverage standard features, and how to implement changes in Dynamics CRM that will better support your organization’s processes, and your data capture and reporting needs.

Instructor: Mitch Milam, Microsoft Dynamics CRM MVP

Learn more and register for this course at http://www.crmug.com/events/CRMUGAcademyCRMBeyond051212?date=2012-05. 

If you have specific questions about this course or other offerings from CRMUG Academy, contact Academy Director Mark Rhodes at mark@crmug.com.