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Send a Email in Dynamics 365 CRM using C# Plugins

Tamilarasu Arunachalam Profile Picture Tamilarasu Arunachalam 593

We have all came through the activity timeline section in account and contact forms. The activities include Email, Phone call, Appointments, Tasks, Posts, and Notes. I have explored how to send an email inside Dynamics 365 CRM using plugins. It is quite simple by using the two pre-defined objects, which are SendEmailRequest and SendEmailResponse.

    Note: The sender of the email should be a system user or queue. And the receiver might be a user, queue, account, contact, lead, entitlement, facility/equipment, or knowledge article.

    The agenda of this article is to send a welcome email when a contact is created. The plugin is triggered when a contact record is created. Please refer to the below code for creating and sending the new email activity.

Result

Send a Email in Dynamics 365 CRM using C# Plugins

Have a great day!

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