Dynamics 365 Customer Voice: Automating Follow Up Actions from Customer Voice Survey
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ReportDynamics 365 Customer Voice: Automating Follow Up Actions from Customer Voice Survey
In this video, Welly Lee, the head of product for Customer Voice walks through creating a Power Automate workflow to automate follow up actions from a customer voice survey. The workflow will check the NPS score and notify the relevant business owner when there is a low NPS score.
Visit the Customer Voice Community: aka.ms/customervoice
[View:https://community.dynamics.com/videobytes/cv_survey-follow-up-action-workflow_5.10.21.mp4:800:600]
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