Implementation Optimization resources – Testing for D365 Customer Service | July 11, 2024

 

 

As part of the existing Implementation Guide, the FastTrack team created a collection of resources to help customers and partners implement Dynamics 365 solutions. In this series we'll explore the available resources for Customer Service implementations.

 

•    Michele Mazzucco, Senior Program Manager
•    Daren Turner, Principal FastTrack Solution Architect

 

Optimize25-TechTalk-testing-July2024.pdf
 

Chapters:
00:00 Intro
00:17 Agenda
01:35 Types of testing
02:02 Unit Testing
03:47 User Testing
04:58 Automation
06:03 Performance
09:03 Things to Consider
10:45 Clients
13:10 Environments
14:50 Data
17:32 Security
19:02 Additional Testing Considerations
21:32 Test Plan, Scenarios and Timeline
21:58 Plan
24:18 Scenarios to Consider Testing
26:49 Example Test Case
27:52 Test Timeline
28:54 Testing Tools & Resources
29:23 Unit Testing 
30:34 Automation Frameworks
32:16 Performance Tools
33:58 3rd Party Tools
35:04 Leapwork
36:14 Implementation Resources
37:23 Demo
46:17 Q&A
53:33 Closing comments