Engagement Insights Public Preview: Funnel Reports

Dynamics 365 Customer Insights - Engagement Insights Custom Reports

Funnel reports are now in Public Preview in Engagement Insights! Funnels are used to visualize a linear customer journey through your website. They can help you understand how an audience progresses through a process and identify drop-off points.

For example, you can use a funnel report to identify paths and touchpoints your customers are taking throughout your website before they make a purchase. Use Funnel reports to answer questions such as: What paths are my customers taking through my website? At what point in a customer journey did most customers drop-off? How many customers converted through my sign-up funnel in the last 7 days?

View the 3 minute funnel reports video

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