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Dynamics 365 Community / Blogs / Nishant Rana’s Weblog / Plugin for Resolve Case act...

Plugin for Resolve Case action against Incident Entity. (CRM 4.0)

Nishant Rana Profile Picture Nishant Rana 11,325 Microsoft Employee

We had a requirement wherein we wanted to update one of the fields in the incident record when we are resolving it through (Actionà Resolve Case).

Here we had to write a Pre-Update plugin registered on Child Pipeline against incident entity.

More on that

http://roman20007.wordpress.com/2010/04/25/resolve-case-event-in-plugin/

http://social.microsoft.com/Forums/en-HK/crmdevelopment/thread/ef1e594f-f50b-484e-a166-285429df8e4d

Hope it helps.


Filed under: CRM, Microsoft Dynamics CRM Tagged: CRM, CRM 4.0, Microsoft Dynamics CRM

This was originally posted here.

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