Your Copilot Studio Agent Can Now Access Outlook (Emails) and Act on Them – Here’s Why That’s Architecturally Significant /w Work IQ MCP

Microsoft Copilot Studio · MCP · Work IQ · Agent Architecture · Microsoft 365 The Problem With “Smart” Agents That Don’t Know Anything Here’s a scenario that plays out constantly in enterprise environments. A customer success manager finishes a call with a key account. The customer raised three issues – a delayed delivery, a billing […]