Microsoft Copilot Studio · MCP · Work IQ · Agent Architecture · Microsoft 365
The Problem With “Smart” Agents That Don’t Know Anything Here’s a scenario that
plays out constantly in enterprise environments. A customer success manager
finishes a ca...
The Dynamics 365 CRM consulting industry is undergoing its biggest
transformation since the rise of cloud-based CRM platforms. In 2026, AI agents
are no longer experimental add-ons or productivity boosters — they are becoming
operational teammates...
In large-scale enterprise environments, unnecessary execution of business logic
is a silent performance killer. A common mistake is registering plugins on an
entity’s “Update” message without specifying Filtering Attributes. The Problem
If you don...
Series: Part 2 of 2 – SharePoint Automation in Power Automate ← Read Part 1:
Triggers & Standard Actions Introduction Welcome back! In Part 1, you mastered
triggers (what starts your flow) and standard actions (pre-built, no-code
operations). But ...
Introduction Imagine this: a new document lands in your team’s SharePoint
library. Within seconds, an approval request is sent to the manager, metadata is
updated, and a Teams notification pings the group — all without a single line of
code. That’...
Here’s a complete step-by-step guide to set up Dynamics 365 (Dataverse)
integration with SharePoint Online, including configuration, permissions, and
validation — perfect for both production and sandbox environments. Overview
Integrating Dynamics ...
1 — Quick overview Xrm.WebApi (v9) exposes client-side methods that return
Promises (so they are asynchronous). Main methods you’ll use: 2 — Create
(insert) a record Notes: 3 — Retrieve a single record 4 — Retrieve multiple
records 5 — Update a re...