Predictive AI and Marketing Automation in Dynamics 365

Microsoft Dynamics 365 can help you focus on creating personalised buyer experiences, engage your target audience better and strengthen relationships and earn loyalty faster.

With Microsoft Dynamics 365 Marketing and Customer Insights, your organisation will have access to easy-to-use features and capabilities that help you build end-to-end experiences that incorporate AI recommendations – turning customer insights based on past interactions into actions on which content to deliver to which customer in which channel at which time.

Plus, unlike some other solutions, Dynamics 365 builds customer trust by using a platform that helps you meet your compliance requirements while helping protecting customer data.

Watch this repeat livestream video of Dynamics 365 Customer Insights and Dynamics 365 Marketing to learn how to:

• Use predictive AI to understand customer value and identify those at risk of churn.
• Deliver targeted content based on individual needs at each point in the buyer’s journey.
• Get insights that help you evaluate effectiveness and optimise campaigns to meet your goals.

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For more details on Microsoft Dynamics 365 Marketing or Microsoft Dynamics 365 Customer Insights contact marketing@sysco-software.com