How to manage a phased Microsoft Dynamics CRM and GP upgrade and migration to the cloud

We recently came upon a challenge from a client who needed to upgrade a complex Microsoft Dynamics CRM environment and migrate it, along with a large number of Dynamics GP databases, to the cloud. They had a large user base and were concerned that all of the training and end user support happening at once would be disruptive.  

The customer had complex integrations running between Dynamics CRM and Dynamics GP and needed to upgrade both applications. However, their requirements were to do the CRM upgrade first and to take a phased approach - upgrading 6-12 business units at a time. As part of the cloud migra...

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