Blank sub grid in quick view

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Charles Abi Khirs

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In this quick post, I will describe a strange issue I have faced on CRM on-premises V9 in a quick view with a sub-grid component in it.

Most of you have worked with quick views and you know that you can add a sub grid in it to display records related to a specific record selected in a lookup field.

The strange behavior is, that when a lookup field is selected and its related quick view has appeared, the sub-grid existing in the quick view is blank and never loads as displayed in the below screenshot.

In order to solve this issue, and after some troubleshooting, I noticed that the tab containing the quick view with a sub-grid is collapsed by default, therefore, I put the tab as expanded by default, and after save and publish, the sub-grid in the quick view is properly shown.

Hope This Helps!

This was originally posted here.