{eBook} Real-time field service KPIs to master

Key performance indicators (KPIs) are how you assess the health of your business day to day, week to week, and month to month. Because of a rapid explosion in data, digital tools, and the ability to present information in different ways, KPIs are more important than ever in field service. You can access real-time information about your revenue streams, how your technicians are performing, the levels of customer satisfaction you are seeing, and where you can reduce cost. 

We put together an eBook on eight crucial real-time KPIs for field service organizations.

In "Real-time field service KPIs to master," we walk you through:

• The eight KPIs
• The use of dashboards
• The importance of goal-setting within the context of KPIs
• And more.

If your business is fairly evolved in terms of using data, this eBook is a good checkpoint to make sure you have considered some of the newer KPIs that have come en vogue in field service. If you are new to the idea of data as a competitive advantage, it can be a good beginning point. Download the eBook today.

Written by Jim Hare