Installing 64-bit Microsoft Access on a 64-bit environment running 32-bit Microsoft Office

If you do much systems installation as I do, you may have become aware that the Microsoft Access Database Engine redistributable is required for Management Reporter process service to read report data from Excel workbooks. However, if Management Reporter is installed on a 64-bit environment, you must install the 64-bit version of Microsoft Access 2010 Database Engine redistributable.

See the Microsoft Access 2010 Database Engine redistributable page for more information and to download the component.

On the other hand, some specific (and widely used) features in Microsoft Dynamics GP 2010 require 32-bit Microsoft Office - Email and Word Templates features.

See the Technology Requirements for Microsoft Dynamics GP 2010 and Microsoft Dynamics GP 2010 R2 Features page for more information.

To overcome the issue, this is, being able to install 64-bit Microsoft Access Database Engine redistributable, side by side with a 32-bit Microsoft Office installation, you must install the redistributable package in passive mode.

You will need to open the Command prompt (Start | Run | type CMD and press Enter) and change the path to the directory where the redistributable package was downloaded, then type the following:

64-bit Microsoft Access Database Engine redistributable installation

This should allow you to proceed with your Management Reporter 2012 installation.

Until next post!

MG.-
Mariano Gomez, MVP
IntellPartners, LLC
http://www.IntellPartners.com/