Power Chat with Neil Parkhurst

Neil Parkhurst  is based in Dudley, United Kingdom. He is a consultant, trainer, project manager & Microsoft MVP (Business Applications)

If you have any interest in D365, USD and even relevant certification exams chances are, in one way or other, you have been benefiting from Neil’s remarkable community work. It was an absolute pleasure for me last year to attend Neil’s session (about Omnichannel) and later meet him at a community event in Melbourne. Here are my questions and Neil’s replies.

For the success of a D365 project, what are a few things (practices or steps) you do when kick-starting a new project?

 With large projects there will often be a formal kick off meeting but with small customers / projects this step can get missed. If you have a formal kick off or not it is important to get to know the people involved. Projects pretty much always involve some challenging points so getting to know everyone involved and building strong relationships with them is important. Go out for a meal, have a coffee, whatever …. But get to know the people involved on a personal level.

 Another important step is to meet with some real end users of the current system and understand their pain points. You need to feel their pain to be able to create a solution that will ease it! ...

Read complete interview on blog  https://yaweriqbal.com/2020/01/27/power-chat-with-neil-parkhurst/

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