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Embedded ChatBot in #MSDyn365FO Help Pane

Munib

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In this post I will share some code on how to embed a Chat bot into the Help pane in #MSDyn365FO. My full code is available on GitHub. Do share any feedback.

I won’t go into detail on how to develop the Chat bot as there are a number of ways to do it.

Options available in the Microsoft world are:

The point is you might want to surface that bot in FinOps to help users with their queries or support requests.

Below is what it looks like. I added a field to embed the URL in the system parameters. Once you have entered the webbot url, you will see the Chatbot tab appear in the help pane.