Indegene, Microsoft plan 'conversational CRM', digital content management for life sciences with Dynamics 365, Omnipresence
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Microsoft is partnering with life sciences business software maker Indegene to connect the Omnipresence cloud solution with Dynamics 365 for Sales. The resulting offering will be a CRM solution specifically for sales and medical representatives, the companies say, that will manage content development, provide in-line analytics, support sales representatives, and improve the customer experience.
One of the unique elements of the combined offering will be something the companies describe as a conversational CRM interface that will use voice recognition technology to assist in sales rep...
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