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Dynamics 365 Community / Blogs / Microsoft Dynamics CRM Support Blog / Dynamics CRM lookup fields ...

Dynamics CRM lookup fields fail with Chrome 38

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AaronRic Profile Picture AaronRic 10,035

Chrome 38 has recently been released and is available as an update for your Chrome browser. We have identified an issue with this version preventing lookups to resolve or save correctly in Microsoft Dynamics CRM forms. This occurs on CRM 2011 and 2013.

Update: Chrome 38 version 38.0.2125.111 will resolve this issue.

A Knowledge Base Article has been created with additional information:

http://support2.microsoft.com/kb/3008160  

Comments

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  • Tommy Lauritzen Profile Picture Tommy Lauritzen 350
    Posted at

    Looks like this issue has been handled in Version 38.0.2125.111 m of google chrome?

    We have tested this on prem (CRM 2013 SP1 UR 1) and (CRM 2013 SP1).

  • AaronRic Profile Picture AaronRic 10,035
    Posted at

    Sorry for the delay. For CRM Online, this will be included in CRM Online Service Update 6. For On Premise, there should be a fix available in the next couple weeks. I do not have an exact release date yet.

  • firestorm Profile Picture firestorm 10
    Posted at

    in 2011 it seems to be due Chrome 38's partial support for ECMAScript 6 which is breaking a private function (pushCommandParameter) in the RemoteCommand function (Global.js), you can fix it but it is unsupported...

  • Chris O Profile Picture Chris O 5
    Posted at

    We have an issue with Dynamics CRM not allowing sales territories to be assigned to opportunities or organisations. This is consistent whatever browser we use. The error message received reads:

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=6.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.FormatException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B3EB9A8EDetail:

     -2147220970

     System.FormatException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #B3EB9A8E

     2014-10-23T11:13:01.1334167Z

  • Community Member Profile Picture Community Member
    Posted at

    We have seen the same issue with failed lookup's in IE 11.  We have also had some failed login with a "Server Error" message.  Are these issues being addressed?

  • CFranklin Profile Picture CFranklin
    Posted at

    I am also seeing this intermittently in IE. Anyone have word on when MS will push a fix?

  • Sven Elskens Profile Picture Sven Elskens
    Posted at

    Hello Aaron,

    Do you know if this issue is going to be addressed in a future CRM rollup? Or is it Chrome that needs to launch a hotfix for this?

    Regards,

    Sven