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Dynamics 365 Community / Blogs / Microsoft Dynamics 365 CRM Tips and Tricks / Enhancing Customer Service ...

Enhancing Customer Service Operations with Copilot Immersive Preview in Dynamics 365

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Microsoft Dynamics 365 Customer Service provides AI-powered assistance through Copilot features that help customer service representatives improve productivity and streamline support operations. One of the latest additions is Copilot immersive (preview), which introduces a conversational workspace experience directly inside Dynamics 365 Customer Service. In this blog, we will explore how to enable Copilot immersive preview,… Read More »

The post Enhancing Customer Service Operations with Copilot Immersive Preview in Dynamics 365 first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.


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