Microsoft's CRM Battle with Salesforce.com and Oracle Heats Up with Free Offer

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Microsoft is turning up the competitive heat on its two chief competitors offering online CRM packages by offering free Micorosft Dynamics CRM Online for up to seven months.

Microsoft Dynamics is offering customers of Oracle and Salesforce.com access to Dynamics CRM Online if they turn off their existing services and turn on Microsoft's remote offering.

The seven months is based on Microsoft's standing offer of free service for 30 days, plus a new offer, good through the end of this year, of service for six months.

The offer's value isn't insignificant. For a company with 25 users, it could be worth more than $6,000. And to encourage companies to sign up lots of users, the off...

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