Troubleshooting Dynamics GP Window Scaling Issues on High Resolution Displays

By: George Rios – Senior Consultant

If you are having issues with your Dynamics GP windows appearing too small or too large on one or more monitors, one quick fix to try would be the following:

1. Close out of Dynamics GP.

2. Click on the Dynamics GP icon (from the desktop or taskbar) and select Properties.

3. Within the GP Properties window, click on the Compatibility tab.

4. Within the Compatibility tab, click on the ‘Change high DPI settings’ button and then mark the checkbox to ‘Override high DPI scaling behavior’ within the additional GP Properties window that appears. In addition, select the ‘System’ option from the drop-down menu before clicking the ‘OK’ button on that same window.

5. Within the main GP Properties window, click the ‘Apply’ button.

6. Click the ‘OK’ button to close the main GP Properties window.

7. And finally, launch Dynamics GP and log in to verify that the transaction/ inquiry windows are displaying as expected.

For more information on how to optimize your operations with Dynamics GP, please visit our BCS website or contact the BCS Team at sales@BondConsultingServices.com or (562) 988-3451!