Have you ever had to enter information from a document, note or an email into a
model driven app? Usually this takes a bit of time as you have to read the
content in the document/note/email first, and then enter the information in the
correct fiel...
It rained (or should I say poured?) new features last September, during the
Power Platform Community Conference and the Microsoft Copilot Wave 2 event. I
even wrote an article and recorded a video about the top announcements at the
Power Platform ...
If you have been following any of the announcements from Microsoft around
Copilot Studio than you might have heard the term autonomous agents before. For
you who have no idea what I am talking about, let me explain what this is. An
autonomous agen...
If you’ve worked with Dynamics 365 Sales, before most likely you’ve seen Copilot
in Dynamics 365 Sales. Please note that I am not talking about Copilot for
Sales, which requires an additional license, I am referring to Copilot that sits
inside of ...
You have most likely heard of all the different Copilots that Microsoft
published in the past year, from Copilot in Microsoft Teams to Copilot in
SharePoint, Dynamics 365 apps and of course Microsoft 365 Copilot which is
grounded in business data,...
There have been a lot of updates to Copilot Studio recently! During the Power
Platform Community Conference Microsoft announced a lot of new features, but
there were some other things that went unnoticed or were not mentioned. Maybe
you’ve noticed...
Organizations might have the need to track the total time agents spend on cases
for several reasons. By monitoring time, managers can identify areas where
agents excel and where improvements are needed, ensuring resources are allocated
effectively...
This year I attended the Power Platform Community Conference for the third year
in a row. The event took place in Las Vegas, Nevada which was the same place the
conference took place last year and the same place where it will be held next
year. Th...
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