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Tested on:Dynamics 365 version 9.0.2, Field Service solution version 8.x, PSA solution version 3.x, Unified Interface, Microsoft Flow Enabling field technicians to generate additional sales on their service calls is one of the many selling points ...
Tested on: Dynamics 365 Customer Engagement version 9.0.2 PSA solution version 2.4.6.27 Field Service solution version 7.5.3.36 Unified Interface I recently tried the Field Service app after updating the V7 Field Service solution and to my surpris...
Tested on: Dynamics 365 version 9.1, Field Service solution version 8.x, Unified Interface A common customer scenario is one where a core Dynamics 365 Customer Engagement Opportunity form is in use for a sales process. “What do we do with ou...
Tested on:Dynamics 365 CE with Field Service version 8.8 I’ve previously written about syncing Dynamics 365 for Project Service Automation’s Resource Assignments to exchange with Flow. For the most part, that Flow can also be used ...
Tested on:Dynamics 365 CE with Field Service v 8.8.0.88, mobile project v 1.0.1322 One of the handy features in Field Service Mobile is the possibility to capture images and signatures. Despite the changes introduced in April 2019 to the stora...
Tested on:Dynamics 365 CE with Field Service v 8.8.2.160, mobile project v 1.0.1322 The previous blog post I wrote was about moving attachments from Notes to SharePoint Online with Flow. My decision to use SharePoint caught the attention of so...
Syncing Bookable Resource Bookings between Dynamics 365 and Outlook has been a hot topic since Microsoft officially deprecated the feature. I wrote about syncing bookings to Outlook with Power Automate back in 2019. While a one-way sync has alway...
In part I we looked at change notifications in Graph API. In this part II we’ll cover how bookings (Bookable Resource Bookings) are synced from Dynamics 365 to Outlook when bookings are created, updated or deleted. To clarify terminology, b...