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Featured News

Dynamics 365 and Power Platform 2020 release wave 2 plans now available

  • On July 8th, 2020 as scheduled, we published the 2020 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that will be released between October 2020 and March 2021.
    • As you navigate the Release Wave 2 Plan documentation, make sure you check the What's new and planned section of the Apps module being looked at and the General availability column to better estimate when your anticipated feature of 2020 release Wave 2 will be delivered based on the month listed.
    • This second release wave of the year offers hundreds of new features and enhancements, demonstrating our continued investment to power digital transformation for our customers and partners.
  • 2020 Release Wave 2 is available for Early Access
    • Starting August 3, 2020, customers and partners will be able to validate the latest features in a non-production environment.  These features include user experience enhancements that will be automatically enabled for users in production environments during October 2020.
    • Take advantage of the early access period, try out the latest updates in a non-production environment, and get ready to roll out updates to your users with confidence.
    • To see the early access features, check out the Dynamics 365 and Power Platform pages.

For questions, please visit the Early Access FAQ page and Get ready and learn more about latest Dynamics 365 roadmap plans here.

Business Applications at Microsoft Inspire 2020

Microsoft Inspire 2020 is a wrap but watch the on-demand digital event to explore what’s coming in the year ahead and work together to find shared solutions for our customers. Some of the highlighted sessions include:

Microsoft Dynamics 365 and Power Platform: The world’s intelligent business cloud

  • Are you taking advantage of Microsoft Business Applications to build your business? Dynamics 365 helps customers meet the challenges of today with next-generation solutions, while Power Platform helps them respond to changing conditions with speed and agility.
  • In this on-demand session, CVP of Business Applications, shares why customers are choosing Business Applications, the opportunity for partners, and how we’re investing in the ecosystem to support your growth and drive customer success.

ISV Connect Program

  • The session on the ISV Connect Program provides an update around how partners are building great solutions in our ecosystem and where we are in the program’s evolution.
  • Among the latest innovations new programs and tools that support the ISV Connect Program for Microsoft Dynamics 365 and Microsoft Power Platform have been discussed.
    • Learn here, what’s next for the Microsoft Business Applications ISV Connect Program, along with a look at how partners are building innovative line of business solutions for businesses across industries.
    • Investments in Microsoft AppSource are making it easier to connect directly with customers, including updated search capabilities and user experience to improve the discoverability of your apps and services.
    • You can also watch the next big ISV opportunity session on-demand on the program’s updates.

Start exploring the complete featured session catalog of digital learning content on-demand at myinspire page and this page on Microsoft Dynamics 365 blog.

Company News Timeline solution is deprecated

  • Effective July 10, 2020, the Company News Timeline solution, which delivers relevant news from Bing News about customers and categorizes it in inline when you're looking at customer accounts will be deprecated.
  • Until September 10, 2020, Microsoft will continue to provide support for the feature, but won't release any additional functionality beyond what is already present.
  • Starting September 10, 2020, you will need to uninstall the solution which will remove the news widget from the Account record pages.
    • To remove the solution, go to Advanced settings and select Solutions.
    • Select CompanyNewsTimeline and then select Delete.
    • As an alternative you can install news Power Apps component framework control.
    • For more information, see Set up and use the news control.

For more information on deprecated features, see the Important changes (deprecations) coming in Power Apps, Power Automate, and model-driven apps in Dynamics 365 page.

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Updates & Releases

Microsoft Dynamics 365 Online Release

For the latest Microsoft Dynamics 365 release notes, visit Released Versions of Dynamics 365 for Customer Engagement.


  • Service Update naming convention has been revised to clarify the link between the version number and Service Update number.
  • For example, Service Update 150 will now correspond to version number 150xx.
  • Occasionally a Service Update will be canceled and all associated fixes will be rolled into a subsequent Service Update.
  • For this reason, Service Update numbers may not always increase incrementally.
    • The Service Updates for Dynamics 365 online version 9.1 are now available in some regions and coming soon to others.
    • To determine which version your organization has applied, check your Microsoft Dynamics 365 Online version number.
    • Click the gear icon in the upper-right corner, then click About.

Service Update 213 ( or higher) resolved issues including:

  • Platform Services:
    • Emails marked as 'Tracked regarding' would incorrectly be changed to 'Tracked' after a short time.
  • Unified Interface:
    • The user interface did not display the image upload icon when creating a new record in a custom entity.
    • When sharing a chart with read-only access enabled, the user interface did not restrict chart content based on read-only permissions.

Service Update 210 ( or higher) resolved issues including:

  • Platform Services:
    • Emails marked as 'Tracked regarding' would incorrectly be changed to 'Tracked' after a short time.
  • Unified Interface:
    • The user interface did not display the image upload icon when creating a new record in a custom entity.
    • When sharing a chart with read-only access enabled, the user interface did not restrict chart content based on read-only

Microsoft Dynamics 365 On-premises Updates

The Service Updates for Dynamics 365 on-premise version 8.2 and 9.0 are now available in some regions and coming soon to others.

These cumulative update rollups include all the hotfixes that were released for limited distribution.

Cumulative updates available for Microsoft Dynamics CRM 9.0

Service Update 0.18 ( – July 2020) resolved issues including:

  • Repaired Functionality
    • Email attachments were not visible within email templates.
    • An error occurred when attempting to import solutions.
    • Quick Campaigns were not being created after adding a lookup field on a phone call form and populating it with an activity code.

Cumulative updates available for Microsoft Dynamics 365 8.2

Service Update 2.19 ( June 2020 – No new updates shipped) resolved issues including:

  • Repaired Functionality
    • Single quotes were added to downloaded file names.
    • In the Chrome browser, the user interface for the ribbon menu in the Dynamics Workplace homepage was unresponsive when attempting to select the menu buttons.

Portal Capabilities for Microsoft Dynamics 365 Releases

Version Check and Upgrade Information

  • To determine the version of a particular portal deployment, please reference to this KB #3166126.
  • For instructions on how to upgrade the solutions within Dynamics 365 when a newer version is available, please reference to this KB #3192042.

Latest Portal Capabilities Update-

This article describes the features and enhancements that were included in this update, as well as the scope of the release. For a full list of all portal updates released to date and their corresponding KB articles, please reference this KB article.

The latest Portal host Version resolves the following issues and more:

  • Entity form UI gets distorted sometimes when clicking on the field validation errors.
  • Multi step webform on different portals connected to same org doesn't work properly.
  • Webform does not render when Entity Source Type is set to "Current Portal User" on step 1 of the webform.
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Additional News

Power Apps | Announcing Column Comparison through FetchXML, SDK, and OData

We are happy to announce the availability of column comparison in CDS-based queries.

You will be able to use FetchXML, SDK API or OData to perform column comparisons for the Common Data Service for the following condition operators:

  • Equal
  • NotEqual
  • GreaterThan
  • GreaterEqual
  • LessThan
  • LessEqual

This will allow the comparison of an attribute against a specific value and return all found records, or allow the comparison of two attributes to return all records with a matching value.

The following links will provide more information of this new feature and how to use it.


  • Listed below are the limitations for the current Common Data Service column comparison support.
  • You can only compare columns within a single entity
  • Only two columns may be compared at a time.
  • Multi-value condition operators are not supported (i.e., "in").
  • Extended condition operators are not supported (i.e., "creditlimit > spends+1000").
  • Incompatible attribute comparison is not supported. For example, "int vs. int" attributes is a valid comparison but "int vs. string" attributes is not a valid comparison.

For full details, check this page with code sample on PowerApps blog.

Power Apps | Monitor now supports model-driven apps

“Why is my form performing so slowly?”

“Where is this script error coming from?”

“Why is my field control not showing up?”


We’re excited to announce that the Monitor tool is now available for model-driven apps

The Monitor tool (currently supported on canvas apps) provides a way to view a stream of events from a user’s session in order to diagnose an issue.  We support the following events on the latest build:

  • KPI for page loads, command executions, and other major events
  • Network request details
  • Warnings for synchronous XHR’s
  • Custom script errors (e.g. onload, ribbon rule evaluation)
  • Form execution event details (e.g. onload, onchange)
  • Form visibility reasons for controls and related menu items
  • Power BI control failure and performance events

See guided details on this page on Power Apps blog.

PowerApps Portals | Simplified Power BI integration using “Power BI” component

Embedding the Power BI in portal using liquid tag is quite cumbersome work, as maker has to get require data from Power BI and pass these values to appropriate parameter in liquid code.

  • With this feature, we aim at enabling Power BI Embedded as a first-class component in portal designer experience similar to Forms and Lists.
  • Makers can add the required Power BI reports or dashboards in the portal by using the portal designer property panel, without worrying about the liquid code.

Check out this page on Power Apps blog to learn how to get started.

Power Apps Portal | Caching changes for Power Apps portals with version 9.2.6.x or later

As a part of July release (version 9.2.6.x), we’re improving portal caching infrastructure to increase consistency and reliability.


  • No change to SLA for cache refresh (data transfer between Common Data Service and portal).
  • Common Data Service record updates will reflect in Power Apps portals in 15 minutes.
  • Data changes done using portals will reflect immediately in Common Data Service and portals.
  • No change to clear server-side cache functionality. You can continue to use this functionality to clear server cache immediately.

Upcoming Changes

What will change for different types of portals?

Capacity-based portal changes

Add-on portal changes

  • High load portals should see improved performance and a reliable data cache refresh.

See documentation here for more details on Power Apps blog.

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Training Corner

Power Platform | Learning Corner

Monitoring the Power Platform: Power Apps Portal - Implementing Application Insights

  • This technical blog will focus on how Power Apps Portal administrators can implement a monitoring strategy to better understand their user base.
  • Insights into user traffic and interactions with the Power Apps Portal can all be tracked.
  • Using this data, your organization can focus on how to better serve your customer base and provide an optimal solution and experience.

Full documentation with great guided steps can be find HERE on Dynamics 365 Customer Engagement in the Field blog.

If you are interested in learning more about guidance and training for monitoring the power platform workloads, check out more contents on Monitoring the Power Platform: Introduction and Index HERE on Dynamics 365 Customer Engagement in the Field blog.

Power Platform | Learning Corner

Learn how to convert your ideas to solutions with Power Platform

  • Do you want to use Power Apps to solve a business problem but don’t know where to start?
  • Are you a pro developer looking for the best practices for planning and delivering a Power Apps project?
  • Or are you a Power Platform expert on your team who wants to help other people in your organization thoughtfully plan and execute a project with Power Platform?

We recommend that you start from the introduction and read through the document step by step. Break up of different phases:

For details, check this page on PowerApps blog.

Power Automate | Learning Corner

Process receipts and translate text with AI Builder

  • We are constantly looking for ways to help you get the most out of your data.
  • Today we are excited to announce the introduction of two new prebuilt models in AI Builder: receipt processing and text translation.
  • Now available in preview, you can test the features right away, no trial or subscription required.

For details, check this page on Power Automate.


August Monthly Update

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