Microsoft Dynamics CRM Videos

Community Manager on 9/30/2016 10:17:50 AM

Microsoft Dynamics CRM Online 2016 Update 1 New Features- CRM App for Outlook

This training will cover the new features in Microsoft Dynamics CRM Online 2016 Update 1 / CRM 2016 Service Pack 1 for the CRM App for Outlook. This training will cover the following: Requirements New Features Demo Configuration...

Community Manager on 9/28/2016 3:22:24 PM

Microsoft Dynamics CRM Online 2016 Update 1 New Features- Power BI

This training will cover the Power BI side with an overview and demonstration of capabilities. This training will also cover the CRM side and new features of Power BI in CRM. Topics include in the course include: Power BI introduction and overview...

Community Manager on 9/16/2016 9:11:12 PM

Manage products and services in field service

In this video weâ€™ll show you the essential steps for setting up and managing products and services in field service capabilities for Microsoft Dynamicsi CRM. Some things, like adding the physical items and labor your field agents use, youâ€™ll...

Community Manager on 8/29/2016 3:43:49 PM

Schedule recurring service tasks with agreements in field service

Generating work orders, resource bookings, and invoices on a recurring schedule is easy with field service capabilities for Microsoft Dynamics CRM. In this video weâ€™ll create an agreement and explain things youâ€™ll want to consider...

Community Manager on 8/19/2016 6:15:03 PM

Go mobile with field service capabilities for Dynamics CRM

Take field service capabilities for Microsoft Dynamics CRM wherever you go, with the mobile app. In this video weâ€™ll show you where to download the app, and how field agents and dispatchers can use it to track customer accounts, contacts...

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