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View allIntroduction Modern organizations generate enormous amounts of operational and analytical data every day. Business users need applications to capture and manage this data, while executives need meaningful insights to make strategic decisions. Trad...
Microsoft Copilot Studio · MCP · Work IQ · Agent Architecture · Microsoft 365 The Problem With “Smart” Agents That Don’t Know Anything Here’s a scenario that plays out constantly in enterprise environments. A customer success manager finishes a ca...
This blog explains why manufacturing companies using Business Central should not rely only on the Inventory Valuation report at period-end. It shows how open production orders can generate WIP values that must be analyzed separately and combined w...
Step-by-step guide to Dynamics 365 customer knowledge management agent with architecture, governance, and rollout patterns for real Microsoft business app tea
In customer service operations, teams often struggle to get a clear understanding of case performance and SLA compliance in real time. Users usually need to open multiple records, review reports manually, and switch across screens just to identify...
I have a friend who is a nurse. Not the TV kind, with good lighting and a romance subplot. The real kind. She does twelve-hour shifts, she lifts grown men who cannot lift themselves, she cleans up things you and I would rather not put into words, ...
This post is part of the series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2026 Wave 1. The 87th of the new functionality (originally in the section, although Microsoft sometimes move...
This post is part of the series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2026 Wave 1. The 86th of the new functionality (originally in the section, although Microsoft sometimes move...
