Recently I passed the Microsoft Dynamics 365 exam on Customization & Configuration (MB2-716). I just would like to share the preparation tips that I’ve done to get this certification nailed down.
Note: You will not find any question that related to the exam here and I won’t give you any of it, as it is part of the NDA.
Source #1: Dynamics Learning Portal
This exam is considerably new (released 1-2 months ago). When I was preparing for the exam, the only official material that is available is from Dynamics Learning Portal:
If you have worked with the previous version(s) of Dynamics 365/CRM, these DLP courses can be used to refresh most of the concept of the subject. But for the newcomers, these learning modules are really recommended!
Source #2: Revision Notes
Another source that is really helpful to help me passing this exam is Neil Parkhurst’s revision notes: https://neilparkhurst.com/2016/07/14/mb2-712-certification-microsoft-dynamics-crm-2016-customization-and-configuration-revision-guide/. The content is for Dynamics CRM 2016. However, 80-90% of the content is still applicable for Dynamics 365.
Source #3: Hands on Experience
As the wise man says “Experience is the best teacher”, hands-on experience with the system is a must!
So, without breaching the NDA, below are the topics (not exhaustive and I’m not covering all topics here) that I encountered during the exam that I hope would help you to prepare for the exam: