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2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
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Here are the details regarding Microsoft provided support for Microsoft Dynamics CRM:
Lifecycle Start Date
Mainstream Support End Date
Extended Support End Date
Dynamics CRM 4.0
February 29th 2008
April 9th 2013
April 10th 2018
Dynamics CRM 2011
May 18th 2011
July 12th 2016
July 13th 2021
Dynamics CRM 2013
January 12th 2014
January 8th 2019
January 9th 2024
What is the difference between Mainstream Support and Extended Support?
Mainstream Support phase
Extended Support phase
Paid support (per-incident, per hour, and others)
Security update support
Non-security hotfix support
Requires extended hotfix agreement, purchased within 90 days of mainstream support ending.
No-charge incident support
Design changes and feature requests
Product-specific information that is available by using the online Microsoft Knowledge Base
Product-specific information that is available by using the Support site at Microsoft Help and Support to find answers to technical questions
Note A hotfix is a modification to the commercially available Microsoft product software code to address specific critical problems.
Make sure you bookmark this page and revisit in the future for any updates to the Lifecycle Policy of Microsoft Dynamics CRM.
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