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In the installation of Microsoft Dynamics 365 Reporting Extensions, when you have to specify SSRS instance name, it comes out empty and I can't choose anything.
I suppose you have to leave the instance that has the report services, which is installed and configured correctly, since it starts without problems.
Hi Business Central,
Where are you running the Reporting Extensions installation from? Try logging into the server on which SSRS is installed (usually the SQL Server). Right-click SrsDataConnector.exe and Run As Administrator.
The install program can only find a local SSRS instance. This is not the only reason the SSRS Instance drop-down might be blank, but it is a common one.
Gary LetterNextLevel Business Systems
If you find the answer useful, please mark it as verified.
Can you create a Microsoft support case? Our engineers can help with this.
Thank you for your answers.
Gary, I'm on a virtual machine, but everything is installed locally. I've tried what you say, but it's still blank.
Tom, I'm already in conversation with a Microsoft person since last week, but so far, he hasn't been able to help me either.
Greetings and thanks.
A few more things to try:
I've located your support case and given some guidance to the engineer who's working with you. If you are on SQL 2017, this is a known issue.
The gist of the fix is that this was a known issue when 9.0.0 came out, and was officially resolved in version 9.0.3. This is mentioned here: docs.microsoft.com/.../microsoft-dynamics-365-reporting-requirements
However you can't normally install the 9.0.3 Reporting Extensions until 9.0.0 is fully installed. To get around this, you can force the installer to apply the 9.0.3 update during installation. One member of the broader D365 community has shared suggested steps here: blog.hshilling.com/.../dynamics-365-v9-srs-data-connector-and-sql-20171
Note this is not official Microsoft documentation, but these are the same steps support would provide.
Hi Gary. Thanks for answering.
The two URL links open correctly in my browser.
I don't know how to know if the version of SQL Server is compatible with that of CRM. The version I have installed of SQL Server is 2019.150.2000.5 and that of Dynamics 365 CRM is 126.96.36.19934. I think they are the latest versions in both.
As for the user, I am with a domain and I have full administrator permissions. I don't think it's that because I've never had problems.
On the other hand, I have looked at the link that you have passed me and what has happened to you:
<!-- Set enabled = true for DB webstore integration. Set configdb="true" for config db webstore integration-->
<webstore enabled="false" configdb="false" />
<!-- Monitoring service account name and password. It can not be local system or network service account -->
Can it be that the next instance name is MSSQLSERVER which is the default one? My installation is done with that instance because I did it by default, but when entering Sql Server, I do not indicate any. I tried to erase it or put another one, but the choice of instance in the installation still goes blank.
That was the problem. I have already been able to solve it. Thank you very much for everything and greetings.
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