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We are currently using CRM 2015 on-prem and 2008 Outlook. The CRM plug-in on Outlook is not working as it previously used to work and the track set regarding function is also not visible while trying to attach the email from outlook. Any advice?
Please fine below hte support matrix and make sure you are using the supported configuration. Also please note that this product is now completely deprecated and we recommend you to start using Dynamics 365 app for outlook and server side sync.
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