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Customer experience | Sales, Customer Insights, CRM

Posted on by CU25050228-0 0

Hi, I’m working on a segment‑based journey where contact records can be added at any time. Here’s the issue I’m running into: If the journey has be...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by LP-03122117-0 4

Hi every one,   we are experiencing a critical issue with Event Webinar V2 registrations in Dynamics 365 Customer Insights – Journeys. Sinc...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Mike2009 0

Working with CI-J's If/then branch trigger in a Journey, selecting the branch condition type "The person is a member of a segment" is not working as...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Chris1968 347

Hi, Within the organisation we have a department who currently sends out word, pdf's that are required to be downloaded for these to be completed a...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU13051850-0 2

I am wondering if it is possble to segments clients based on ther age, eg  0-25, 26-50 etc etc. is there a way to do this?

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CE-15121502-0 18

Hello!   I am wondering if it is possible to change the URL tracking link, right now in every email each link starts with something similar t...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by JG-06051246-0 0

Hello everybody,    how are you working around the huge issue, that Lead Scores are only being refreshed every 2 hours? Considering Lea...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU08051227-0 0

Hello, I’m working with Dynamics 365 Customer Insights / Marketing forms and noticed the embedded forms submit to a public endpoint like: https:/...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU06051833-0 0

Hi guys,   So I have been working on a Customer Insights real time journey. This journey... Triggers off the creation of a record in a cu...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by LA-19121052-0 3

Hi! We have added custom utm values and want the utm_campaign value to be set to the campaign name. Campaign has been related to the journey and thi...

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