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Customer experience | Sales, Customer Insights, CRM

Posted on by Scott_itD 1,040 Community Manager

Welcome to the Customer experience forum! We’re glad you're here! 🎉  Whether you’re interested in Sales, Customer Insights, Customer Voice, ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CamillaM 11

A user has security roles that should grant full access to msdynmkt_formsettings. However, she receives this message when editing the response messa...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Cat_Car 188

Hello, I am trying to open some old segments in Customer insight, but the segments were made in the Outbound marketing.  And each time I open ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by MandeepT 33

I have been able to link our Dataverse in Power Platform to Microsoft Fabric, which allowed me to access certain email analytical tables in Lakehous...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by MandeepT 33

We are looking to create our own custom reports within Power BI, leveraging journey analytical data such as click rates, open and spam rates, emails ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by MandeepT 33

Hi!    My team and I are currently testing Customer Insights Journeys in a Sandbox environment. We have come across a situation where th...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CE-15121502-0 12

Hello! We’re a fairly large company that hosts many events and sends targeted invitations using segments and journeys. Currently, we tend to creat...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by OS-26031431-0 5 Microsoft Employee

I need a custom email verification rule for my event registration form in Microsoft Dynamics Customer Insights (former Marketing). So, allow registr...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Cdeyes89 47

Hi all,   We have some journeys set up from 'marketing website visited' trigger, and are seeing some issues. The main bug bear is that we can...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by DH-03070830-0 1

Hello everyone   We're using the embed form option for a very simple form which contains the customer's email address (read-only) and a tick ...

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