Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Radwan Almsora 50

Hi everyone, ​I’ve been diving deep into our customer insights lately, and it’s clear we have a wealth of data in our CRM. However, I’m noticing a...

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Last replied Posted on by CU25050228-0 0

Hi, I’m working on a segment‑based journey where contact records can be added at any time. Here’s the issue I’m running into: If the journey has be...

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Last replied Posted on by ADes 5

Has anyone else seen Real Time Customer Journey forms suddenly switch which lookup column they display? We have a Country lookup field on both Co...

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Last replied Posted on by CE-15121502-0 20

Hello,   We would like to know if it is possible to prevent duplicate registrations for events. For example, if someone attempts to register...

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Last replied Posted on by DS-04030832-0 2

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Last replied Posted on by SH-06100756-0 12

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Hello, We ha...

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Last replied Posted on by LP-03122117-0 4

Hi every one,   we are experiencing a critical issue with Event Webinar V2 registrations in Dynamics 365 Customer Insights – Journeys. Sinc...

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Last replied Posted on by Mike2009 0

Working with CI-J's If/then branch trigger in a Journey, selecting the branch condition type "The person is a member of a segment" is not working as...

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Last replied Posted on by CU31101918-0 8

I see there are faculty to manage the consent (Subscribe/Unsubscribe) through 'Preference Center' in 'Compliance Profile' of 'Dynamics 365 Cust...

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