Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by XM-03100913-0 0

Hi   May you please assist. The CRM system merges complaints/Cases from different clients.   Thanks

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Last replied Posted on by AnthonyUliano 2

We were using Outbound Marketing and have switched to Real-Time Journeys.  Even thought we have real-time based interactions that show up in th...

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Last replied Posted on by CU05091926-0 0

Hi all,   I'm fairly new to M365 and my team requested I connect Linkedin Ads so that leads would flow into real time journeys.   ...

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Last replied Posted on by Graham McAdam 14

Hello folks, Can anyone provide guidance on how to integrate Dynamics Real Time with a pop on a website that gathers consent for marketing/commerci...

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Last replied Posted on by 友代-30070147-0 4

Hello, In the new Dynamics 365 Customer Insights – Journeys (Real-time marketing), registration forms and event pages are no longer hosted on Power...

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Last replied Posted on by Sheldon Copper 42

Hello Microsoft Community, I’m developing a custom channel for Dynamics 365 Marketing Real-time Customer Journeys. My goal is to track click intera...

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Last replied Posted on by PJ-29091012-0 0

I want to automate the process of 'Test And Enable Mailbox' so that it runs every Saturday. I tried triggering 'TestAndEnableMailbox' action via flo...

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Last replied Posted on by CU03100506-1 0

Hello,   My self Nagendra Rakoti I created Dynamic 365 account to learn, in middle of my learning i started facing an issue regarding power p...

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Last replied Posted on by Chris1968 311

Hi, With the deprecation of the Customer Engagement plan and the potential of three other licenses that can be used for Dynamics, I'm a bit confuse...

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