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Customer experience | Sales, Customer Insights, CRM

Posted on by Scott_itD 940 Community Manager

Welcome to the Customer experience forum! We’re glad you're here! 🎉  Whether you’re interested in Sales, Customer Insights, Customer Voice, ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by RB-12121806-0 0

I have an end user whose name appears twice in our CRM, Kellie Connery. If I pick the first one seven clients come up and if I choose the second, tw...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by MLarsen 508

The sentiment out there is that Microsoft will stop supporting Dynamics 365 On-Premise after January 9, 2029, which is the latest extended support d...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by KN-12121145-0 0

Update Organization 9.0.51.6 Failed   Update Organization Wizard Update Organization Microsoft.Crm.CrmException: Update Organization with Id=...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by BS-18090839-0 35

I have set up a cloud flow to create an opt-in consent record for new contacts that are added. Following the instructions on Microsoft Learn, here:...

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Customer experience | Sales, Customer Insights, CRM

Posted on by OB-12120835-0 0

Hello, I would like to set up a webinar through Customer Insights, and I just see there are now also some V2 options in the tool. I could not find ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by KV-11121950-0 2

Issue: Previously we have 97 SLA line items in all env including Prod, But as we had to add a few more and so we clubbed existing line items and cre...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by McLeod T 5

I don't have high hopes, but I'm asking anyway. I'd like to send push notifications to an app, but anonymously. The app is configured in Customer ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU17041824-0 11

Hello,    I have a real-time marketing journey configured as a one-time journey, where newly added audience members can start at any time...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by VV-06110913-0 8

Hi,   I have noticed this message in admin center.     "Starting December 1, 2025, we are increasing default storage for Datav...

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