Is it standard behaviour that when processing a sales return order (used the copy document function) on a sales order that was partially delivered and invoiced, it removes the quantity shipped and sets the quantity to ship back to the original quantity on the sales order?
This happens when the exact cost reversal on the sales & receivables setup is activated.
If I take off this parameter, it does not do this, but will then affect the costing on credits.
Client seems to think it didn't do this in prior versions.