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Hi Experts,
We need to start calculating sales tax based on the delivery address, and the corresponding tax registration number should also populate accordingly. We have already created sales tax groups with the correct destination-based setup. I also noticed the option in Terms of delivery to use “Delivery” as the taxable address. However, when we test this using a customer with these settings, no sales tax is calculated.
We are also using Globalization Studio, so the Sales tax group and Item sales tax group fields are greyed out. Additionally, in Free text invoices, we are unable to add an item sales tax group manually.
Has anyone faced a similar issue or can suggest what might be missing?
Any help is appreciated.
Yes, I already have this setup turned ON as we are using tax calculation & Globalization studio too. However, I noticed two things due to which I have raised this question:
The setup worked correctly for the NLD address, and I received the notification along with the VAT number. But for the NOR address—which is also the primary address—I did not receive any notification, nor was the VAT number populated on the order. Additionally, as per observation the Tax-exempt number dropdown currently shows only the NLD number on sales order header.
On the party record, I have three addresses:
So, it seems the issue might be related to how the Party ID is associated with these customer addresses.
Thanks in advance for the help!
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