Address Mismatch in Posted Customer and Vendor Transactions (D365 F&O)

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Posted on by IA-15041016-0

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Hi all,

We have customers and vendors that were created in D365 F&O with incorrect addresses. Some sales and purchase orders were invoiced with these incorrect addresses.

After that, we corrected the addresses on the customer and vendor master records. Payments were then posted. However, when attempting to settle the invoices with their related payments, an error message appears stating that the transaction addresses (the invoice and its payment) do not match.

Is there a solution to update the addresses on customer and vendor transactions that have already been posted in the system please?

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Dynamics 365 Finance

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Adis 6,264 Super User 2026 Season 1 on at

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Hi,

I can only guess what error message appears, so if the following doesnt solve the issue please provide some more information like a screenshot of the error message.

When you want to settle the transaction, go to the Remittance tab and check the address. I am not sure if it needs to be the same like the vendor master data or the vendor payment journal, but you can try both.

Kind regards, Adis

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