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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Limit the number of co...
Customer experience | Sales, Customer Insights,...
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Limit the number of contacts that can enter a journey per day

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Posted on by MP-26092155-0 21
I'm curious if there is a way to limit/cap the number of contacts that can enter a journey per day until the segment is exhausted?
 
For example, I have a segment of 200k contacts. Can I cap the number of contacts who can enter this journey at, say 10k, until all contacts are added? 
 
Or is the option to break up my segment into smaller lists and manually add each list when I want the contacts to start the journey?
  • Suggested answer
    CU12031241-0 Profile Picture
    CU12031241-0 8 on at
    Limit the number of contacts that can enter a journey per day
    As a workaround, you can split your 200k segment into smaller lists (e.g., 10 lists of 20k contacts) and manually add each list to the journey when you want them to start. This requires more hands-on management but can give you more control over the process.
     
     
  • CU07030624-0 Profile Picture
    CU07030624-0 on at
    Limit the number of contacts that can enter a journey per day

    You can typically limit the number of contacts entering a journey per day by using entry throttling or rate limiting features, depending on your marketing automation platform. Some platforms allow you to set daily caps on journey entries, ensuring a controlled flow of contacts while preventing system overload or audience fatigue.

    If your platform lacks this feature, you may need to manually segment your audience into smaller lists—such as batches of 10k contacts—and schedule their entry over multiple days. Alternatively, you could use dynamic segmentation rules that update automatically, ensuring a steady flow of contacts into the journey without exceeding your desired daily cap.

    If your platform supports API-based automation, you might also explore scripting options to control the release of contacts into the journey at defined intervals. Always check your platform’s documentation or settings for built-in throttling options. cheap sex dolls

  • AA-27011603-0 Profile Picture
    AA-27011603-0 6 on at
    Limit the number of contacts that can enter a journey per day
    Hi everyone, Is this feature 'Rate Limit' still in Preview or can I use it in production journeys now? I see it no longer has the text 'Preview' next to it in the dashboard but in the release notes, it still shows that it is supposed to be available for general use in Feb 2025 but no updates yet. 
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    CU13110836-0 2 on at
    Limit the number of contacts that can enter a journey per day
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  • MP-26092155-0 Profile Picture
    MP-26092155-0 21 on at
    Limit the number of contacts that can enter a journey per day
    Thanks, Hailey. That's great to hear!
     
    I cannot find this functionality anywhere. Has is not been released yet? If it has, can you let me know where to navigate to use this?
     
    Thanks!
  • Verified answer
    Haley Ward-Batucan Profile Picture
    Haley Ward-Batucan 12 on at
    Limit the number of contacts that can enter a journey per day
    There actually is! About a month ago, "Rate Limit" was announced. It will be generally available in December 2024. 
     
    This feature allows you to spread out the number of customers who enter your journey over time:
    • Set rate limits per day or per hour.
    • Choose which days of the week customers can enter the journey.
    • Rate limits only apply to segment-based journeys, not trigger-based journeys.
  • CU27091058-0 Profile Picture
    CU27091058-0 2 on at
    Limit the number of contacts that can enter a journey per day

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