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Customer experience | Sales, Customer Insights, CRM Welcome to the Customer experience forum!

Posted on by Scott_iTalent 282

Welcome to the Customer experience forum! We’re glad you're here! 🎉  Whether you’re interested in Sales, Customer Insights, Customer Voice, ...

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Customer experience | Sales, Customer Insights, CRM sales order email or export to PDF options

Posted on by Samantha73 2,416

Hi All I'm trying to find a way to email sales order confirmation or export to PDF similar to the functions available in Quote. I cannot find these...

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Customer experience | Sales, Customer Insights, CRM How to connect external asset library to MS D365 Marketing

Last replied Posted on by Soeren Roggenkamp 30

Hi all,  For some time now, we have been asking ourselves in customer projects how external DAMs (Digital Asset Management System) can be co...

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Customer experience | Sales, Customer Insights, CRM Users receive timely notifications when they follow Accounts, Contacts, Leads, or Opportunities

Posted on by SS-04122157-0 0

I'm looking to set up notifications in our CRM system to alert users whenever there are updates to records they're following. Specifically, I want u...

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Customer experience | Sales, Customer Insights, CRM upgrade 8.2.10 to 9.0.6 organization id exist

Last replied Posted on by linu John 215

We have one organization in version 9.0.6  which is upgraded from 8.2.10 .  I take same copy from 8.2.10 and trying to import (upgrade) in 9.0.6 with different organization name but system find id of existing V9 organization and throw er...

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Customer experience | Sales, Customer Insights, CRM Sales Insights sequence daily usage flow failing

Last replied Posted on by CU28111156-0 34

Hi Community,   we are experiencing a weird issue. Suddendly, an email came to my mailbox saying that the flow called 'Sales Insights sequenc...

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Customer experience | Sales, Customer Insights, CRM Importing Events I get a plugin error occured: You must set a time zone

Last replied Posted on by EH-13061857-0 10

I'm trying to upload a list of events and I keep getting a timezone error.   I added a column for timezone, but it doesn't like the format. ...

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Customer experience | Sales, Customer Insights, CRM Adding Opportunity Products to Closed/Won Opportunities

Last replied Posted on by NL-02121618-0 0

Is there a way to add products to closed opportunities? i haven't been able to do this user end or through imports, is there a xrm tool that we may b...

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Customer experience | Sales, Customer Insights, CRM ICRM NOT WORKING

Last replied Posted on by SS-03120516-0 0

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Customer experience | Sales, Customer Insights, CRM Error when attempting to insert dynamic field in email template

Last replied Posted on by MW-07111536-0 4

When creating a new email template, the functionality of the template has recently changed.   Replicated error for both Safari and Chrome, la...

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