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Customer experience | Sales, Customer Insights, CRM

Posted on by Scott_itD 1,094 Community Manager

Welcome to the Customer experience forum! We’re glad you're here! 🎉  Whether you’re interested in Sales, Customer Insights, Customer Voice, ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Liamh501 33

Hi,   Within Customer Insights and Journey's there is a contacts tab on the left hand ribbon.   When I click into a contact, there is ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Chris1968 369

Hi, As anyone else had this error message appear which occurs when the unsubscribe link is selected from an email sent out via Dynamics

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by phamtri96 10

I have some javascript web resources that i'd like to use it on all entities. I need to use it on Enable Rule of an Application Button. I tried to add an IsNaN function as Custom Rule but it doesn't work with show/hide button of Enable Rul...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Reshween Jagjit 22

Hey everyone,  I've encountered an issue when creating a new Preference Centre in Real Time. Creating the Compliance Profile is no issue, bu...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by MikeBMikeBMikeB 98

Dear All   I hope someone can point me in the right direction.   On a Dynamics "Phone Call" record, if the phone call resulted in a co...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by HillesumGong 20

I am making a custom report, but there is an error in the preview. I don't know how to solve it, please pay attention to it. Below is a screenshot of the error message. Inner Exception Level 1 :Source : Not ProvidedMethod : Not ProvidedDate :...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU03070624-0 0

Hi,   Currently, I had create a flow & word template, and with the flow I'm populating the field in the word. but the thing is when there...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by PJ-07051320-0 110

I'm interested in hearing about your experiences with offloading historical fiscal years from Business Central to an external database in order to k...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by dcarpenter 49

We have instances where co-pilot is displaying a search bar on account views, co-pilot features have been turned off in production as they are in "p...

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