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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics Sales/CRM Dat...
Customer experience | Sales, Customer Insights,...
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Dynamics Sales/CRM Date UTC backend

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Posted on by Samantha73 3,128
Hi All
I want to confirm that from the backend (when creating Power Automate task due reminder for example) the date is always UTC and we have to convert.
 
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Dynamics 365 Sales
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  • Daniyal Khaleel Profile Picture
    Daniyal Khaleel 321 on at
    Dynamics Sales/CRM Date UTC backend
    Yes,In Power Automate and also in Dataverse/D365 Sales, all DateTime fields are stored in UTC in the backend.
    When you create or query a record via Power Automate, the raw value you get is in UTC.
    The Dynamics 365 Sales UI automatically adjusts and shows it in the user’s local time zone (based on their personal settings in D365).
    If you are setting a Date/Time value in Power Automate (for tasks, reminders, follow-ups, etc.), you’ll need to convert your local time to UTC before updating the record.
    Similarly, when reading from D365 in a flow, you may need to convert from UTC → local time if you want to use/display the value outside of D365.

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