Small and medium business | Business Central, N...

Adjust "from" email address on a customer statement, vendor remittance

(2) Share

Report

Posted on by CU13010319-0

For the customer statement report, there is an option in the report output to select email instead of print. This will then email out the customer statements to each customer based on the email set in the document layouts. This is where I am able to edit the "to" email address. However, I do not seem to be able to change the "from" email address for the customer statements, as it just sends. Is there a toggle somewhere or an option to open up a screen that can show the "from" field and then allow me to manually change that email address to send from? I am also wondering the same thing when exporting an electronic payment in the payment journal

Categories:

Dynamics 365 Business Central

email customer st...

All responses (3)

Answers (0)

CU13010319-0 27 on at

Like (0)

Report

Adjust "from" email address on a customer statement, vendor remittance

Is there anyway besides the email scenario assignment? For instance when I click an invoice to email it, I can change the "From" option on screen, and the "to" email, as well as the email body and attachments too. I effectively get to preview an email similar to Outlook. I'd like to be able to have that option in BC, to be able to freely adjust the "from" email like an email message I could in outlook, or in sending a posted sales invoice. Or for example on the send vendor remittance screen, I can change and choose the from address right then (for example image below):
Suggested answer

YUN ZHU 75,723 Super User 2024 Season 2 on at

Like (0)

Report

Adjust "from" email address on a customer statement, vendor remittance

Hi, try the following method, provided that you have set up multiple Email Accounts.

Thanks.

ZHU
Suggested answer

Suresh Kulla 43,745 on at

Like (0)

Report

Adjust "from" email address on a customer statement, vendor remittance

Create the email account you want to use and then use the Email Assign Scenario to select the reports. Please check the below link for more information.

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email